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2014 Multi-Channel and Cloud Conference
GOLD SPONSORS:   AspectAvoke/BBNFive9GenesysinContactKANA, A Verint® CompanyNuance
SILVER PLUS SPONSORS:  VoltDelta • | SILVER SPONSORS:  NICE | Download the Pocket Guide

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Sachin Davankar - KANA Sachin Davankar, Product Marketing Manager, KANA, A Verint® Company
Sachin Davankar joined KANA in 2012, bringing over 16 years of information technology experience. As a product marketing manager, Sachin brings deep expertise in KANA Express, a multi-channel customer service software application that provides a unified agent, and KANA Experience Analytics, social monitoring software. His previous experience includes project management, leading software development teams and solution architect for EDS New Zealand, Tower New Zealand, RightNow technologies and Telecom New Zealand