When the Obvious Answer is not the Right One - Pressure Testing Capacity Planning
Wednesday Nov 11, 12:00 PM – 1:00 PM Eastern — REGISTER NOW!
Join us for an exclusive product webinar, where we showcase powerful features and capabilities of Cinareo. This interactive session is perfect for anyone interested in learning a pro-active, insight-based capacity planning solution.
You'll learn how Cinareo can increase customer satisfaction, improve planning accuracy, optimize agent productivity and elevate the employee experience.
Presenter:
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Mark Alpern, COO/Co-founder, Cinareo
Mark brings over 30 years of experience in contact center consulting and management. As the co-founder of Cinareo, he developed a transformative SaaS platform for strategic capacity planning and decision-making. His work focuses on replacing traditional methods like spreadsheets with proactive, data-driven solutions, enabling companies to enhance productivity and reduce costs. Through Cinareo, Mark aims to provide a robust platform that addresses the complexities of capacity planning and offers actionable insights for improved operational efficiency.
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