The Virtual Summit

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2022 Employee Engagement

SPONSORS: | 8x8 | Balto | CallMiner | NICE | NICE CXone | Verint |

Your Briefcase

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Penny Tootle Penny Tootle, Director of Customer Engagement, Utilligent

Helping individuals navigate and embrace change in the workplace has been a constant theme in Penny Tootle’s career. She is currently initiating research on the perceptions of public service employees in pursuit of an Industrial and Organizational Psychology PhD. Her Bachelors is in Business Administration and she has earned two Masters degrees, one in Human Service Counseling from Liberty University and the other in Leadership Studies from Luther Rice Seminary. She is a Prosci® certified change practitioner and QATC board member. Penny is known for an endearing and personally impactful communication style that drives listeners inward to understand their strengths!