The Virtual Summit
X

We use cookies in order to provide you with the best possible user experience on our websites. By continuing to use our sites and services, you are giving consent to cookies being used. You can find more information in our data privacy statement.

2022 Employee Engagement

SPONSORS: | 8x8 | Balto | CallMiner | NICE | NICE CXone | Verint |

Your Briefcase

Please Login or Register
Lobby

ABOUT US

 
CrmXchange new logo CRMXCHANGE.COM Founded in 1995, CrmXchange has long been recognized as a premiere destination online for the exchange of information and ideas on customer relationship management, CX, contact center and customer service issues. With more than a 20 year partnership with industry leaders and analysts, CrmXchange has developed unique insights into the kinds of business intelligence and professional development programs required for successful contact center operations. And as an early pioneer of Virtual Conferences (over 12 years), CrmXchange understands the role an industry website plays in  peer-to-peer communication. Known by our audience as the “event site”, CrmXchange has gained a reputation as an organization of experts in the hosting and marketing of webcasts and other online events.


qatcThe Quality Assurance & Training Connection (QATC) is a membership association created specifically for quality assurance and training professionals in the call center. QATC provides its membership with a variety of benefits, including tips of the week, how-to newsletters, regional networking meetings, online forums, and an annual conference. The QATC Advisory Board provides leadership and directs many of their activities. The Board is composed of recognized call center leaders and industry experts.