The Virtual Summit

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Why Vendors Should Exhibit

It’s no secret…online information is now the primary educational resource for managers and executives involved in quality assurance issues. With contact center environments becoming more frenetic and demanding every day and the economic climate dictating limited travel budgets, leaving the office to attend conferences is a more difficult and costly proposition than ever. But decision makers know just how critical it is for them to stay on top of the latest developments. That’s why so many savvy contact center professionals now rely on the leading online conference in the field to learn from experts and find out what’s working for their peers. Reach this important audience through our fully interactive online Contact Center Conference – Quality Assurance and Analytics, led by speakers who are recognized experts in their fields.


Over 1,200 people from over 60 countries attended the 2015 June Virtual Conference.

Here is what the attendees had to say:

“I was very impressed with the quality and content of these sessions. This conference is a GREAT opportunity for our call center since my team players are not able to travel to other annual conferences. I am also grateful that we are able to download all of the presentations and supporting documentation to continue to learn from the best practices.”
— Katie Mcguier, Allstate Benefits
“I like to keep abreast of the industry and best practices in QA. I learned a lot from the sessions and generally look forward to the yearly conference. The information was informative, captivating and current.”
— Shani Oliphant, JMMB
“It was a valuable experience. I wouldn't change it. Although I wasn't able to attend all webcasts, I attended several, and will share some items with my senior management. To be able to attend the variety of webcasts all from my desk versus time and travel expenses was fantastic.”
— Jo-Ann Devine, New England Federal Credit Union
“This was a great idea - our travel and training budget was cut this year. Please do it again and often.”
— Dena Freeman, Society of Petroleum Engineers
“Obviously, the amazing information is by far the greatest aspect of this conference. However, I think we take for granted how smoothly it runs. Each session was on time, very organized and without technical issues. I am certain there are a lot of folks behind the scenes that make this conference a success - thanks to all!”
— Anonymous

For more information, Call 941-702-8389 or email