ABOUT US

CRMXCHANGE.COM Founded in 1995, CrmXchange has long been recognized as a premiere destination on the web for the exchange of information and ideas on CX, CRM, customer service and contact center. With more than a 20 year partnership with industry leaders and analysts, CrmXchange has developed unique insights into the kinds of business intelligence and professional development programs required for successful contact center operations. And as a pioneer of virtual conferences, CrmXchange understands the role live interactive online sessions are in the arena of peer-to-peer communication. Known by our audience as the “event site,” CrmXchange has gained a reputation as an organization of experts in the hosting and marketing of webcasts and other online events.