3 weeks after implementation, RapportBoost.AI helped increase Jenny Craig's chat conversion rate by 10%. This success continues. Four months later, Jenny Craig's conversion rate was up over 37% while maintaining the same levels of quality and customer satisfaction as before.
Jenny Craig's live chat team increased operational efficiency by increasing their capacity to handle more concurrent chats, and decreasing their average time per chat.
Jenny Craig's customers and live chat agents were more engaged and having more fun.
Watch a Jenny Craig testimonial.