Trudy is Verint’s Senior Director of GTM Strategy supporting the Workforce Engagement Management suite.  In this capacity, she is responsible for driving go-to-market strategy, developing offerings, building tools, messaging, collateral, and sales enablement materials to support market growth.

Trudy joined Verint in 2011 and has held the role of Application Consultant in the Services organization and Solution Consultant in Solution Sales supporting WFE before joining the go-to-market team.  With over 30 years’ experience in contact centers, prior to Verint, Trudy held management positions with the largest telecommunications provider, a multinational financial services corporation and a major airline.

Shane is passionate about workforce management, analytics, and helping organizations find better ways to work with AI. As a Consultant, he works with many customers to understand their challenges, solve problems, and connect people, processes, and technology in a way that makes sense for their business. Shane was recognized as a 4x President’s Club winner, a reflection of the great customers, teammates, and relationships he's had the opportunity to work with along the way.