Penny is a nationally recognized leader in Organizational Change Management with over 30 years of experience transforming workplaces where performance pressure often overshadows potential. Known for her “other-focused” leadership philosophy, Penny helps organizations unlock hidden talent and cultivate environments where individuals thrive. Her research in Industrial-Organizational Psychology explores how everyday encounters, often overlooked, can spark behavioral change and sustainable growth. A certified Prosci practitioner and award-winning keynote presenter, Penny has guided enterprise-level change initiatives across utilities and call centers, consistently improving engagement, adoption, and operational outcomes. Beyond her professional work, Penny advocates for homeless teens in Las Vegas and leads a community ministry supporting a Title I high school. She believes leadership is not about control, but about creating space for brilliance to emerge, one conversation, one soul, one moment at a time.