CRMX Preferred Vendor
NICE Workforce Management
NICE Adaptive WFO
Do you know who uses NICE WFM? More than two thousand customers and 2.7 million users, that’s who. From single sites to global omni-channel enterprises, call centers of all sizes are leveraging NICE WFM to gain visibility across the front and back offices, optimize scheduling and automate time-consuming process tasks. More versatile, accurate and reliable than any workforce solution to date, it engages employees and empowers your teams like never before.
Learn more at www.nice.com/engage/workforce-optimization/workforce-management.