The Virtual Summit

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2023 Employee Engagement

SPONSORS: | Balto | MetricSherpa | NICE | Proponisi | Verint | West97 |

Your Briefcase

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NICE-gilliam Charlene Gillam – Account Executive, NICE
Charlene is a 15 year veteran of NICE with more than 20 years of Contact Center Leadership Experience. Her expertise includes enabling organizations to mature performance management, coaching and training programs for both the contact center and back office.