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Aspect Software	Global software and IT services firm specializing in applying Microsoft UC and collaboration to help customers achieve optimal results through enhanced business processes across the enterprise and the contact center.
Avoke/BBN	AVOKE Analytics captures & analyzes whole calls from the customer’s perspective, including IVRs, agents, transfers and partners. A Saas solution, AVOKE Analytics provides strategic and operational business intelligence without any new technology.
BayBridge	Plan for the possibilities - CenterBridge hiring optimizer generates just-in-time hiring plans that eliminate over/understaffing, drives more efficient staffing, better capital allocation, accurate performance planning, and improved risk mgmt.
Conversive	Helps your agents to answer questions accurately and instantly. Works in all the channels from the desktop or over the phone. Increase the efficiency of each channel so you can deliver more personalized support without hiring more people.
Enkata	Deployed in contact centers with 100 – 20,000 agents, Enkata’s SaaS performance management analytics-powered applications distill every customer interaction to provide actionable data to improve the customer experience.
HigherGround, Inc.	Premier software developer of call recording, data integration and reporting tools that are designed to deliver timely, accurate information for analytics and decision support to improve operations, performance and ultimately increase profitability.
inContact	Create profitable customer experiences through the inContact portfolio of cloud-based call center software solutions. The services and solutions enable call centers to operate more efficiently, and optimize the cost and quality of every interaction.
InVision Software, Inc.	World-leading supplier of enterprise-wide WFM which enables companies to optimize their staff planning and scheduling processes. Empowers customers to reduce personnel costs, increase productivity, improve employee satisfaction and boost revenue.l
NICE Systems Inc.	The leading provider of Insight from Interactions solutions, offering best-in-class solutions for call recording, quality management, interaction analytics and workforce management.
Pipkins	A leading supplier of WFM software for call centers, providing sophisticated forecasting and scheduling technology. Vantage Point ™, is designed to provide answers to the most complex call center scheduling and forecasting problems.
Verint Systems Inc.	Verint® is a leader in enterprise WFO software and services. Its solutions are designed to help companies of all sizes capture customer intelligence, uncover business trends, and discover the root cause of employee and customer behavior.

Aspect Software	Global software and IT services firm specializing in applying Microsoft UC and collaboration to help customers achieve optimal results through enhanced business processes across the enterprise and the contact center.
Avoke/BBN	AVOKE Analytics captures & analyzes whole calls from the customer’s perspective, including IVRs, agents, transfers and partners. A Saas solution, AVOKE Analytics provides strategic and operational business intelligence without any new technology.
BayBridge	Plan for the possibilities - CenterBridge hiring optimizer generates just-in-time hiring plans that eliminate over/understaffing, drives more efficient staffing, better capital allocation, accurate performance planning, and improved risk mgmt.
Conversive	Helps your agents to answer questions accurately and instantly. Works in all the channels from the desktop or over the phone. Increase the efficiency of each channel so you can deliver more personalized support without hiring more people.
Enkata	Deployed in contact centers with 100 – 20,000 agents, Enkata’s SaaS performance management analytics-powered applications distill every customer interaction to provide actionable data to improve the customer experience.
HigherGround, Inc.	Premier software developer of call recording, data integration and reporting tools that are designed to deliver timely, accurate information for analytics and decision support to improve operations, performance and ultimately increase profitability.
inContact	Create profitable customer experiences through the inContact portfolio of cloud-based call center software solutions. The services and solutions enable call centers to operate more efficiently, and optimize the cost and quality of every interaction.
InVision Software, Inc.	World-leading supplier of enterprise-wide WFM which enables companies to optimize their staff planning and scheduling processes. Empowers customers to reduce personnel costs, increase productivity, improve employee satisfaction and boost revenue.l
NICE Systems Inc.	The leading provider of Insight from Interactions solutions, offering best-in-class solutions for call recording, quality management, interaction analytics and workforce management.
Pipkins	A leading supplier of WFM software for call centers, providing sophisticated forecasting and scheduling technology. Vantage Point ™, is designed to provide answers to the most complex call center scheduling and forecasting problems.
Verint Systems Inc.	Verint® is a leader in enterprise WFO software and services. Its solutions are designed to help companies of all sizes capture customer intelligence, uncover business trends, and discover the root cause of employee and customer behavior.

THANK YOU FOR YOUR INTEREST! Register now so we can keep you posted about The Virtual Contact Center Conference!

IF YOU HAVE REGISTERED BEFORE...

THANK YOU FOR YOUR INTEREST!
Register now so we can keep you posted about The Virtual Contact Center Conference!