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MultiChannel Connected Customer March2018

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Brian LaRoche Brian LaRoche, Director, Account Based Marketing, CallMiner
Brian LaRoche is responsible for direct and channel outbound marketing programs for CallMiner. In addition to his marketing responsibilities he is the host and moderator of CallMiner’s popular Monthly Education Webinar series. LaRoche, a call center industry veteran, is a frequent guest speaker, panelist and guest columnist on a number of technical, collections, sales, customer service and leadership topics related to the analytics field.