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MultiChannel Connected Customer March2018

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Keynote: Digital Transformation Means New Rules for Customer Engagement

Tuesday Mar 27, 12:00 PM – 1:00 PM EDT — LISTEN TO RECORDING


We have entered a time where the change happening today is as fast as it has ever been, but as slow as it will ever be. This means businesses have a new set of rules and requirements if they want to not only meet, but exceed the ever-changing requirements of consumers today.

In this interactive webinar session, hear from 6x Amazon Best Selling Author and Tech Industry Analyst Daniel Newman on:

  • The state of Digital Transformation
  • The experience economy, what is it, why it's critical to your business
  • The tools and technology driving digital transformation
  • What are the new rules, and how to be sure you are following them


We promise you a fast-paced conversation and an open Q&A full of information to help your business today and into the future. 

Presenter:

Daniel Newman, Principal Analyst, Futurum Research and CEO Broadsuite Media Group

Daniel Newman Daniel Newman, Principal Analyst, Futurum Research and CEO Broadsuite Media Group
Daniel Newman is the Principal Analyst of Futurum Research and the CEO of Broadsuite Media Group. From Big Data to IoT to Cloud Computing, Newman makes the connections between business, people and tech that are required for companies to benefit most from their technology projects, which leads to his ideas regularly being cited in CIO.Com, CIO Review, CNBC and hundreds of other sites across the world. A 6x Best Selling Author including his most recent “Futureproof: 7 Key Pillars For Digital Transformation Success,” Daniel is also a Forbes, Entrepreneur and Huffington Post Contributor.