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Matt Reading Matt Reading, Director of Professional Services, NICE’s Customer Journey Solutions
Matt focuses on delivering omni-channel solutions to our customers. Through his 10 years in the industry, he has delivered data-driven solutions optimizing all aspects of the customer engagement lifecycle, from acquisition and onboarding through to retention and service, across verticals including Financial Services, Telecommunications, Automotive, and Travel. Prior to NICE, Matt worked at Causata, Adobe, and Omniture. He has an MSc in Mathematics from University College London.