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Kelly Koelliker Kelly Koelliker, Director of Solutions Marketing, Verint Systems
Kelly is responsible for the messaging and positioning of Verint Engagement Management, an omnichannel customer service solution designed to help highly complex organizations deliver optimized customer engagement. She has been a part of Verint since 2008, holding positions in both sales and marketing. She has a total of 15 years of experience in the customer service industry, with specific focus on knowledge management, natural language search, and CRM. Kelly holds a bachelor’s degree in Linguistics and Computer Science from the University of California, Los Angeles.